Frequently Asked Questions

Check out our Frequently Asked Questions below. If you still need help please contact us.

Common Questions

Can I have these printed?

★ These are DIGITAL DOWNLOAD items that you can view and print at home or places like Staples, Office Depot, Fedex, UPS Store, Costco, Walgreens, Walmart, etc (If your country does not have these stores, Shutterfly is a good online company that ships prints to over 100 countries).

You can take your file into the store -- or many of them have an easy online process where you upload your file, choose your size, and schedule it for pickup or delivery.

How do I receive my download?

★ After payment, the digital files will be available for download in your account and a message will be sent to your account email.

These files are for personal use only. Thank you.

Can I have a refund?

★ Refunds & Exchanges ★

Due to the digital nature of instant downloads, refunds cannot be accepted. Please contact me for issues that need to be resolved.

How are the items delivered?

Instant Download

Your files will be available to download once payment is confirmed.

I don't accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.

I would like to request a custom order, how do I do that?

★ If you would like to discuss a custom order (like a tracker or planner), please email